IT Support vs. Help Desk: What Are The Differences?
In today’s fast-paced world of technology-driven businesses, you’ve likely heard the terms “help desk” and “IT support” used interchangeably. However, despite their similarities, these two functions serve unique purposes, each crucial in its way. Recognizing these differences is key to getting the most out of your organization’s technology setup. In this article, we’ll explore IT …
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