Your Business IT Support, Reimagined
IT support solution that caters to each client’s specific business needs.
Whether you’re a construction company in need of reliable on-site support or a business with multiple offices requiring remote assistance and a strategic IT support service, we have you covered.
Fully managed
IT services
Achieve more with our UK-based IT support service, designed to do more than just fix problems; it’s there to change your entire approach to technology. Whether you’re a small business owner or an enterprise CEO with a large in-house IT team, imagine having an entire team of expert IT engineers exactly where they need to be: integrating seamlessly with your business. Your IT needs are handled. All of them. From now on. Proactively. So you can go about your day without worrying about computer crashes.
- Software training and support
- IT helpdesk support
- Office 365 support
- Infrastructure management
- Virtualisation
- Backup & disaster recovery
- 24/7 servers monitoring
- Proactive IT issue resolution
- Managed security
- Onsite visits
- Monthly reporting
- Updates and security patching
Complementary
IT services
Large businesses with in-house IT can use our complementary support as an extension of your in-house resources in whatever way you need. We’re not just another layer of support, we’re a trusted partner enhancing the abilities and capacity of your team, helping you navigate through complex technical challenges effortlessly.
- Having IT experts in hand
- Extend your in-house team
- Enhance your IT abilities
- Increase efficiency
- Cutting-edge tech know-how
- Instant IT issue resolution
- Experienced team
- Excellent customer service
- Helpdesk IT support
- 3rd line support
- Emergency support
- Client portal
Your trusted business IT support services partner
When you partner with TechVertu, you don’t just have an IT support provider, you gain a strategic ally that will help enhance your business’s technological capabilities.
Our tailored approach means every IT solution is seamless and perfectly in sync with your objectives.
Proactive Management and Maintenance
Our proactive management goes way beyond just preventing problems from happening. We get in front of potential issues before they grow into real ones, so you can work better, faster and more risk-free than ever.
Expert Team at Your Disposal
Benefit from a team of seasoned IT professionals, who boast multi-layered technical skills, ensuring you get top-tier advice and ongoing direction when you need it.
Customised IT Strategies
We won’t just fix whatever goes wrong and leave it at that. Our mission is to develop a bespoke IT strategy that helps you work better, reduces the risk of technical downtime and keeps your IT systems constantly evolving so they deliver an uplift in business continuity and productivity.
Commitment to Your Success
Our proactive management goes way beyond just preventing problems from happening. We get in front of potential issues before they grow into real ones, so you can work better, faster and more risk-free than ever.
Regulations compliance
Our IT support services aim to help resolve the issue and ensure that your business remains compliant with relevant regulations, thereby protecting you from legal issues as well as security threats.
Certified with Cyber security 4+
This certification demonstrates our commitment to protecting your digital assets and personal information from emerging cyber threats, giving you reliable security solutions.
What our customers say about us
Our tailored IT support approach
Our unique ability lies in our commitment to understanding, adapting, and optimizing, which we believe is one of the true differentiators of delivering business IT support that makes a difference.
Step 1: Consultation & Analysis
Initial consultation, understanding specific pain points and desired outcomes.
Step 2: Action plan
Developing a tailored IT support proposal and action plan.
Step 3: Checkpoint reviews
Conducting regular check-ins and performance reviews.
Step 4: Growth strategy
Designing scalable solutions to cover business growth and technological requirements.
Client Portal
Our client Portal gives you and your team full access to all our work right from the beginning, so everything we do is completely transparent.
Your unique benefits of partnering with us
A good and efficient IT and communications system is crucial for any business to succeed. At TechVertu, we offer IT Support that is carefully tailored to your company. We understand the unique challenges faced by businesses and their company today.
Have a skilled, reliable IT partner dedicated to boosting your business’s growth and efficiency.
Covering in-house and SMEs
Our services are tailored for both in-house and small to medium enterprises (SMEs) teams. We ensure your business operates seamlessly. Whether you rely on a single tech-savvy staff member or boast a dedicated team of IT professionals, we’ve got you covered.
Employee-driven excellence
We make sure our staff members are challenged, and also happy in their work and thriving in their jobs. We’re very proud of our support and service and it’s all underpinned by TechVertu’s five core values
Industry-specific expertise
We’ve supported businesses across a broad range of industries and over that time, therefore we’ve learnt a lot about the challenges that local businesses face and indeed how best to surpass them. Get strategic advice and solutions that are tailored to the unique challenges of your sectors.
Transparent pricing
We run a totally transparent pricing model that allows you to see exactly what we’re charging and why. No hidden costs, and no small print—partnering with us allows you to budget confidently and for optimal business value.
Nationwide coverage
Gain access to the best IT support across the UK, regardless of your location. We have thorough teams in all key regions, so you get swift, effective support, avoid downtime and stay productive.
Quick response times
We get back to the vast majority of clients within 3 hours because we understand that when your IT’s down, you ain’t working.
Quick SLAs
We run a totally transparent pricing model that allows you to see exactly what we’re charging and why. No hidden costs, and no small print—partnering with us allows you to budget confidently and for optimal business value.
Flexible operating hours
Gain access to the best IT support across the UK, regardless of your location. We have thorough teams in all key regions, so you get swift, effective support, avoid downtime and stay productive.
24/7 monitoring
We monitor your servers, network, and other essential elements to ensure early detection of problems that are resolved proactively to preserve the smooth performance of your systems.
High standards within security & safety
Our all-inclusive solution incorporates not only data safety but also IT infrastructure security. We make securing the IT environment our top priority.
On-site IT support flexibility
Realizing the vast requirements of our clients, we are available to provide on-site assistance for a timely and targeted response to all IT problems happening within your premises.
Remote IT support flexibility
Our IT experts can remotely solve problems, eliminating the need to have a physical presence on the client’s site. This flexibility improves productivity and reduces unproductive shutdowns for your company.
Certifications
We’ve implemented rigorous processes and protocols to guarantee the quality of our products and services. It demonstrates our dedication to continuous improvement and customer satisfaction, as well as our ability to adapt to changing market conditions and customer needs.
We are certified with one of the most important certificates in Information Security Management System (ISMS). This standard globally recognises that we have put in place strict measures to protect your data.
We have undergone rigorous assessment and verification of our cybersecurity measures, ensuring that we have implemented fundamental security controls to mitigate the risk of cyber attacks.
Business IT support services case studies
Printing Efficiency
John F Hunt
Mobile Device Management (MDM)
Mobile Device Management (MDM)
Remote Work
John F Hunt
Ironbridge 4G Installation Project
John F Hunt Regeneration
Businesses we help with IT support
Our IT support services cater to all different business needs. And we can’t wait to work with you.
Construction
Cleaning
Power
Retail
& yours
Partners with the best
Strategic IT partnership with prominent industry leaders is what we are proud of. Our engagement goes beyond traditional IT support, and we work to align with the clients in designing custom-built solutions thus forming partnerships that boost the value our customers receive from us. We are a reliable partner for our select group of collaborators, providing unrivalled help and knowledge to support the growth of business through innovation. Enjoy the power of collaboration that goes beyond typical IT support if you work with us.
IT support FAQs
Get a Free IT Consultation!
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Start a quest for enhanced IT infrastructure with us. Request your free consultation today and let us bring innovation in IT to power the success of your business.