Fully managed IT Support
in London and the South East

From our different offices, we can confidently offer local IT Support in London, Essex and Surrey but also in any other areas of the UK.

All the IT services you need, in one place

Having a good IT Support plan and structure in place is essential for businesses of all sizes and sectors. That’s where we come in.

We provide your company with some of the best IT Support solutions available in the market and our teams take care of everything for you.

IT Helpdesk Support

24/7 servers monitoring

Managed security

Backup & disaster recovery

Monthly reporting

Infrastructure management and monitoring

Onsite visits

Regular training & support on new software’s

Proactive installation of the latest updates & security patches on all devices

Office 365 migration and support

Virtualisation

Detecting and resolving IT issues before they affect your business

How it works?

01

You get in touch by phone or email

02

We schedule a meeting, get to know your business and evaluate what your needs are

03

After running a FREE IT AUDIT to your company, together we decide on the IT Support services your business requires and agree on a plan of action

04

Once our IT engineers have deployed our software into your company, we will take all the stress away from you – the days of not knowing where your equipment is located, or if your servers are up to date, or even if your computer is about to crash, will be long gone

05

You’ll get access to our Client Portal from day 1, meaning that you can start raising tickets and working on projects with us right away.

Client Portal

Our IT Support management system gives you the ability, not only to raise new tasks which are automatically allocated to one or more of our IT experts, but also to interact with any ongoing projects. This makes each stage of our work completely transparent and opens a direct and quick line of communication between your company and our IT Support team.

Client Portal
Client Portal
Client Portal

Benefits

Become paperless. Save money. Free up time. Whether your needs are, we are here to help.

Keep your data always safe

Save money, time and internal resources when dealing with IT issues

Automatically get the latest software updates

Full IT Support tailored to your company’s needs

Certifications

ISO 9001:2015

We detain certification to the internationally recognised ISO 9001:2015 standard, which means we have a Quality Management System in place to ensure the consistency and improvement, leading to high levels of performance and customer satisfaction.

ISO 27001

With our accreditation to the Information Security Management Standard in place, we prove that we are able to minimise risks to potential data security breaches and reduce errors and costs, while demonstrating credibility and trust.

Cyber Essentials

Achieving this certification demonstrates our commitment to cyber security and means that the measures currently in place will protect against the vast majority of common cyber attacks.

Our partners

We put a great deal of effort and time into the developing the right partnerships.

Latest Numbers

93.1%
First Response met
98.1%
Resolution met
10 seconds
Average call waiting time

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