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Fully managed IT Support in London and the South East
From our different offices, we can confidently offer local IT Support in London, Essex and Surrey but also in any other areas of the UK.
All the IT services you need, in one place
Having a good IT Support plan and structure in place is essential for businesses of all sizes and sectors. That’s where we come in.
We provide your company with some of the best IT Support solutions available in the market and our teams take care of everything for you.
IT Helpdesk Support
24/7 servers monitoring
Managed security
Backup & disaster recovery
Monthly reporting
Infrastructure management and monitoring
Onsite visits
Regular training & support on new software’s
Proactive installation of the latest updates & security patches on all devices
Office 365 migration and support
Virtualisation
Detecting and resolving IT issues before they affect your business
How it works?
01
02
We schedule a meeting, get to know your business and evaluate what your needs are
03
After running a FREE IT AUDIT to your company, together we decide on the IT Support services your business requires and agree on a plan of action
04
Once our IT engineers have deployed our software into your company, we will take all the stress away from you – the days of not knowing where your equipment is located, or if your servers are up to date, or even if your computer is about to crash, will be long gone
05
You’ll get access to our Client Portal from day 1, meaning that you can start raising tickets and working on projects with us right away.
Client Portal
Our IT Support management system gives you the ability, not only to raise new tasks which are automatically allocated to one or more of our IT experts, but also to interact with any ongoing projects. This makes each stage of our work completely transparent and opens a direct and quick line of communication between your company and our IT Support team.
Benefits
Become paperless. Save money. Free up time. Whether your needs are, we are here to help.
Keep your data always safe
Save money, time and internal resources when dealing with IT issues
Automatically get the latest software updates
Full IT Support tailored to your company’s needs
Certifications
ISO 9001:2015
We detain certification to the internationally recognised ISO 9001:2015 standard, which means we have a Quality Management System in place to ensure the consistency and improvement, leading to high levels of performance and customer satisfaction.
ISO 27001
With our accreditation to the Information Security Management Standard in place, we prove that we are able to minimise risks to potential data security breaches and reduce errors and costs, while demonstrating credibility and trust.
Cyber Essentials
Achieving this certification demonstrates our commitment to cyber security and means that the measures currently in place will protect against the vast majority of common cyber attacks.
Our partners
We put a great deal of effort and time into the developing the right partnerships.
Latest Numbers
93.1%
First Response met
98.1%
Resolution met
10 seconds
Average call waiting time
