Mobile Device Management (MDM) Case Study
Asbestos Consultants Europe
The Problem
Our client, Asbestos Consultants Europe (ACE), was close to losing their client due to a security issue. Their devices weren’t compliant with any of their clients’ requests, and they could not fulfil these requirements with their current systems in place.
The Request
ACE has asked us to take commercially reasonable precautions to secure any mobile devices used by their staff members to access a client’s software, including enforcing a strong PIN or password policy, applying encryption on the devices, and allowing remote wiping of any lost or stolen device upon request.
The Solution
TechVertu suggested the use of MDM to manage their devices on-site, as this would allow ACE to control the data and encryption available on all devices. It would also give the company full control of the security settings, including the ability to wipe any mobile devices if required, and therefore protect the client’s data.
The Implementation
A rollout plan was organised with our engineers and then issued to all ACE employees’ mobile phones and tablets. This deployment was pushed out into groups for the on-field surveyors, and delegated permissions were provided to each device for auditing.
The Benefits
By offering ACE the ability to implement MDM on their devices, our team at TechVertu has allowed our client to continue working with their customers without any disturbance while complying with their specific requests. This has increased productivity and helped monitor staff’s time while allowing ACE to provide high security and reliability to their clients.
After working with TechVertu, I found the whole process from start to finish to be a very smooth and easy experience. Due to TechVertu’s very responsive and professional manner we were able to meet our client’s deadline and more importantly the security issue. Any issues or questions that needed answering, the company were always there to respond. I will be highly recommending TechVertu to all of our clients for their future projects. Thank you TechVertu!
Philip Bowen