Based in Essex and with offices in London and Surrey, our IT Support teams work mainly with businesses in need of IT Support in London and the South East, but we also have clients spread all over the UK.
Our Complementary IT Support services are fully tailored to your specific needs. You pick and choose where and when your in-house teams could benefit from having some additional IT Support.
You can have our 1st and 2nd line Support technicians working as an extension of your company to be the first point of contact for your in-house team.
If you prefer to have your in-house IT department doing the daily front-line support to your company, you can always use the help and expertise of our certified team to help you sorting out more complex or time-consuming IT issues.
Our qualified IT engineers can help your team getting through critical problems in a faster, more efficient way, whenever emergencies occur.
Your in-house team will be given access to our Client Portal right from the start. This will allow us to develop a simple, quick and transparent communications’ channel and efficiently deal with ongoing tickets and more complex projects. Furthermore, our software will automatically flag up and report on common and recurrent issues that are taking up your company’s time so we can book tailored training sessions. This will free up your internal human resources so they can spend more time on what really matters.
Our aim is to help making businesses more efficient and profitable through technology.