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Senior IT Technician

Interviewing Immediately - Apply Now

Location: TechVertu Ltd, Grays, Essex RM20

We are looking for a Senior IT Technician to join our well-established IT Support team based in Grays. The ideal candidate will be an IT engineer, with a solid understanding of the latest technologies and a great focus on customer service. This would be a great opportunity for a proven IT Technician to step up their career.

Candidates must demonstrate initiative and problem-solving skills and should be passionate about meeting user's requirements. In return, you will get to work with a wide range of technologies alongside a friendly and dedicated team, in a great environment.

Main responsibilities

  • To provide 2nd/3rd Line Support, involving the installation, configuration, administration, documentation and maintenance of desktop systems and associated equipment
  • To answer help desk calls promptly and professionally and to ensure all help desk calls received are accurately logged via supported ticketing systems
  • To participate in IT projects, contributing technical input, and participating when required as a full-time project team member, or as a project leader according to the needs of the project.
  • Maintain a log of software or hardware problems that have been detected
  • Maintain a high degree of customer service for all support queries
  • Providing general office support as and when required

Essential Requirements:

  • Experience across Windows Server admin 2008-2016, Active Directory, Hyper-V.
  • Experience with Office 365.
  • SharePoint developer
  • Experience with Firewalls
  • Network specialist
  • Experience working in a similar role, in a busy environment.
  • Proven ability to learn new and complex software applications.
  • Capable of communicating clearly, concisely and confidently with a large variety of people.
  • Pro-active and innovative approach to problem-solving and the ability to multi-task.

If you are seeking an opportunity to progress your career…… then this is the role for you

We are looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail.

This role is based in Grays, RM20 and is commutable from East London, Central London and the Essex area.

To apply for this role please send your CV and Cover Letter to careers@techvertu.co.uk